Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Galeonica LLC, a Florida limited liability company ("Company," "Voolty," "we," "us," or "our"), governing your access to and use of the Voolty.com website, mobile applications, browser extensions, and all related services, features, content, and functionality (collectively, the "Services").

By accessing, browsing, or using our Services, by creating an account, or by clicking "I Agree" or similar acceptance mechanisms, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines, rules, or policies referenced herein, all of which are incorporated by reference.

We reserve the right to modify these Terms at any time. Your continued use of the Services following any changes constitutes your acceptance of such changes.

2. Eligibility

To use the Services, you must: (a) be at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater; (b) have the legal capacity to enter into a binding contract; (c) not be barred from using the Services under applicable law; and (d) not have been previously suspended or removed from the Services.

If you are using the Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case "you" and "your" shall refer to such entity.

3. Description of Service

Voolty is a cashback and rewards platform that enables users to earn a percentage of their qualifying purchases back as cash when shopping through our platform at participating merchant partners. The Services are provided on an "as is" and "as available" basis.

We act solely as an intermediary between you and third-party merchants and affiliate networks. We are not a party to any transaction between you and any merchant. We do not sell, resell, distribute, or fulfill any products or services. We do not guarantee the quality, safety, legality, or availability of any products or services offered by merchants, nor do we guarantee the accuracy of any merchant listings, prices, promotions, or descriptions displayed on our platform.

4. User Accounts

4.1 Registration

To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are solely responsible for maintaining the confidentiality of your account credentials.

4.2 Account Security

You are responsible for all activity that occurs under your account, whether or not authorized by you. You agree to notify us immediately of any unauthorized access to or use of your account. We shall not be liable for any loss or damage arising from your failure to comply with this section.

4.3 One Account Per Person

Each individual may maintain only one (1) account. Creating multiple accounts, whether directly or indirectly, is a violation of these Terms and may result in immediate termination of all associated accounts and forfeiture of any accrued cashback.

5. Cashback Program Terms

5.1 Earning Cashback

Cashback rates are determined by agreements between Voolty and its merchant partners and affiliate networks, and may change at any time without notice. Cashback is earned only on qualifying transactions that are tracked, validated, and confirmed by the applicable merchant or affiliate network.

5.2 Tracking & Validation

Cashback tracking depends on third-party technologies including cookies, affiliate links, and merchant reporting systems. We do not guarantee that all transactions will be tracked. Factors that may prevent tracking include but are not limited to: use of ad blockers, VPNs, or privacy-enhancing browser settings; navigating away from the merchant site before completing a purchase; applying non-Voolty coupon codes; technical failures in third-party tracking systems; merchant system errors; and returns, cancellations, or chargebacks.

5.3 Pending & Confirmed Cashback

All cashback initially appears as "pending." Cashback becomes "confirmed" only after the applicable merchant or affiliate network validates the transaction, which typically occurs within 30 to 120 days but may take longer. We reserve the right to reverse any pending or confirmed cashback that we determine, in our sole discretion, was earned through fraud, error, a violation of these Terms, or a reversal by the merchant or affiliate network.

5.4 Withdrawals

Confirmed cashback may be withdrawn in accordance with the withdrawal methods, minimum thresholds, and processing timelines published on the Site, which may be updated from time to time. We reserve the right to withhold withdrawal processing if we suspect fraud or a violation of these Terms, pending investigation.

5.5 No Guarantee of Earnings

Cashback rates, merchant availability, and promotional offers are subject to change or discontinuation at any time without prior notice. We make no representation or warranty that any specific cashback rate will be available or honored. Past cashback rates are not indicative of future rates.

5.6 Expiration & Forfeiture

Cashback balances in accounts that have been inactive for twelve (12) consecutive months may be forfeited. We will make reasonable efforts to notify you before any forfeiture, but failure to provide such notice shall not create any obligation or liability on our part.

6. User Conduct & Prohibited Activities

You agree not to engage in any of the following activities, which constitute violations of these Terms:

1. Using the Services for any unlawful purpose or in violation of any applicable law or regulation;
2. Creating multiple accounts, using fake identities, or misrepresenting your identity;
3. Engaging in fraud, including but not limited to: purchasing items solely to earn cashback with the intent to return them; using stolen payment methods; self-referral schemes; or any form of cashback manipulation;
4. Using automated systems, bots, scrapers, spiders, or similar technologies to access or interact with the Services;
5. Attempting to circumvent, disable, or interfere with any security features, tracking mechanisms, or access controls;
6. Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code or underlying algorithms of the Services;
7. Transmitting any viruses, malware, or other harmful code;
8. Interfering with the proper functioning of the Services or imposing an unreasonable load on our infrastructure;
9. Collecting, harvesting, or storing personal data of other users;
10. Using the Services in a manner that could damage, disable, overburden, or impair our servers or networks;
11. Reselling, sublicensing, or commercially exploiting the Services without our express written consent;
12. Impersonating any person or entity, or falsely claiming an affiliation with any person or entity.

7. Intellectual Property

7.1 Ownership

All content, features, functionality, designs, text, graphics, logos, trademarks, service marks, trade names, software, and other intellectual property displayed on or through the Services are owned by Galeonica LLC, its licensors, or other content providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use. This license does not include the right to: (a) modify, copy, or create derivative works; (b) commercially exploit any content; (c) download or copy account information for another party's benefit; or (d) use data mining, robots, or similar data gathering tools.

7.3 User Content

If you submit, upload, or post any content to the Services (e.g., reviews, comments, feedback), you grant us a worldwide, perpetual, irrevocable, royalty-free, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. You represent and warrant that you own or control all rights to such content and that it does not violate any third-party rights.

8. Third-Party Links & Merchants

The Services contain links to third-party websites, merchants, products, and services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, terms of use, practices, products, or services of any third-party websites or merchants.

Your interactions with merchants, including purchases, returns, refunds, warranties, customer service, and disputes, are solely between you and the applicable merchant. We are not responsible for any loss or damage incurred as a result of any such dealings or interactions.

The inclusion of any link on the Services does not imply our endorsement, approval, or recommendation of the linked website or its operator.

9. Disclaimers & Limitation of Liability

9.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GALEONICA LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the foregoing, we do not warrant that: (a) the Services will be uninterrupted, timely, secure, or error-free; (b) the results obtained from the use of the Services will be accurate or reliable; (c) any errors will be corrected; (d) cashback will be tracked, earned, or paid; (e) the Services will be free of viruses or other harmful components; or (f) any content or information obtained through the Services will meet your expectations.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GALEONICA LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "COMPANY PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT OF CASHBACK ACTUALLY PAID TO YOU BY VOOLTY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIFTY UNITED STATES DOLLARS (USD $50.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

9.3 Assumption of Risk

You acknowledge and agree that your use of the Services is at your sole risk. You are solely responsible for any damage to your computer system, mobile device, or loss of data that results from the use of the Services.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in any way connected with: (a) your access to or use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third-party rights, including intellectual property, privacy, or publicity rights; (e) any content you submit or transmit through the Services; or (f) any activity conducted through your account, whether or not authorized by you. We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

11. Termination & Suspension

We may, in our sole and absolute discretion, and without prior notice or liability, suspend, restrict, or terminate your account and/or access to the Services, in whole or in part, for any reason or no reason, including but not limited to: (a) a violation of these Terms; (b) suspected fraud or abuse; (c) a request by law enforcement or a governmental agency; (d) discontinuance or material modification of the Services; or (e) unexpected technical or security issues.

Upon termination: (i) all rights and licenses granted to you shall immediately cease; (ii) any pending or confirmed cashback may be forfeited at our discretion; and (iii) you must immediately cease all use of the Services. Sections 7 (Intellectual Property), 9 (Disclaimers & Limitation of Liability), 10 (Indemnification), 12 (Arbitration), 13 (Class Action Waiver), and 14 (Governing Law) shall survive any termination.

12. Dispute Resolution & Binding Arbitration

12.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact us at legal@voolty.com and attempt to resolve any dispute informally for a period of at least sixty (60) days. Most disputes can be resolved in this manner.

12.2 Binding Arbitration

If we are unable to resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved exclusively by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in Miami-Dade County, Florida, or at another mutually agreed location. The language of the arbitration shall be English.

12.3 Arbitration Costs

If your claim does not exceed USD $10,000, we will pay all filing, administration, and arbitrator fees. For claims exceeding USD $10,000, costs and fees shall be allocated in accordance with AAA rules. Each party shall bear its own attorneys' fees unless the arbitrator determines that a claim or defense was frivolous, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.

12.4 Opt-Out

You may opt out of this arbitration provision by sending a written notice to legal@voolty.com within thirty (30) days of first accepting these Terms. The notice must include your full name, email address, mailing address, and a clear statement that you wish to opt out of the arbitration clause. If you opt out, you may pursue claims in court, subject to the governing law and jurisdiction provisions herein.

13. Class Action Waiver

YOU AND GALEONICA LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. Unless both you and we agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class, collective, or representative proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

14. Governing Law & Jurisdiction

These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. To the extent that litigation is permissible (including for claims that are not subject to arbitration), you irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida, and you waive any objection to such jurisdiction or venue, including on the basis of inconvenient forum.

15. Modifications to Terms

We reserve the right to modify, amend, or update these Terms at any time in our sole discretion. Any changes will be effective immediately upon posting the revised Terms on the Site, with an updated "Last Updated" date. Your continued use of the Services after the posting of any changes constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically for updates.

For material changes, we may, but are not obligated to, provide additional notice via email or a prominent notice on the Site. If you do not agree to any changes, your sole and exclusive remedy is to discontinue use of the Services.

16. Severability & Entire Agreement

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms, and the remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Galeonica LLC with respect to the Services and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral.

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

17. Force Majeure

Galeonica LLC shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, strikes, labor disputes, power failures, internet or telecommunications failures, cyberattacks, government restrictions, or any other similar causes.

18. Contact Information

If you have any questions about these Terms, please contact us: